SHIPPING POLICY AND DELIVERY TIMES

You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:

The total time is the sum of the processing time and the shipping time.

Processing time = the time between when you place an order and when we ship it;

Shipping time = the time between when your order has been shipped and delivered to you;

The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.

Processing time:

The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

Shipping time: 

The time for your item(s) to travel from our warehouse to your destination.

SHIPPING COST

Domestic shipping under $100: $10

Domestic shipping over $100: Free

DOMESTIC SHIPPING POLICY

WE currently ONLY SHIP within Australia (QLD & SA).

WHY CAN I NOT SELECT MY DESIRED COURIER?

We always do our best to select the most convenient courier for your preferred shipping method among the high number of options available.

I URGENTLY NEED TO RECEIVE MY ORDER. CAN I SELECT AN EXPRESS SHIPPING METHOD?

You may have to pay higher shipping fees for selecting an express shipping method. Moreover, orders shipped with an express mail service usually have a higher probability of being stopped by Customs officers and of incurring in higher import duties. You will be able to choose your preferred shipping method on the checkout page of your order.